- Partnership
combines HSBC’s global scale with Juspay’s cutting-edge payments
infrastructure to deliver a future-ready acquiring platform - The
new platform promises higher payment success rates, near-perfect
reliability and much improved agility – empowering digital merchants to
scale faster.
Bengaluru, India– Oct 17, 2025 : HSBC, one of the world’s largest banking and financial services
organisations, and Juspay, a leading
payments infrastructure company, have announced a strategic partnership to
launch a first-of-its-kind acquiring platform tailored to the needs of
digital-first, global merchants. This full-stack solution reimagines how acquiring
services are delivered at scale, combining HSBC’s global network with Juspay’s
proven expertise in payments infrastructure.
The platform is designed to consolidate the entire
payment value chain into a single unified stack, enabling HSBC to offer an
agile, end-to-end acquiring experience that rivals the capabilities of modern
acquirers. Merchants will derive significant value from this new platform,
including access to multiple payment methods through a single provider,
significant improvement in payment success rates, considerable cost
savings, and industry-leading reliability.
“The acquiring platform we’re building with Juspay is
a full-stack, future-ready solution that meets the fast-changing needs of
today’s payments landscape. This all-in-one solution removes the complexities
of managing multiple payment methods for our clients, allowing them to focus
their time and energy on growing their businesses,” said Lewis Sun,
Global Head of Domestic and Emerging Payments, HSBC.
“We’re excited to partner with HSBC and set a new
benchmark for acquiring by demonstrating how banks and fintechs can co-create
high-performance, future-ready infrastructure,” said Sheetal Lalwani,
Co-Founder and COO of Juspay. “Together, we are building a platform that
bridges institutional scale with the agility of modern technology.”
Built for speed, flexibility, and reliability, the
unified payment platform enables end-to-end payment capabilities – native and
customised checkout UI, transaction processing with smart routing and retries,
access to local payment methods, risk & fraud management, chargebacks and
disputes handling, reconciliation and settlement layer, and control &
monitoring.
About HSBC
HSBC Holdings plc, the parent company of HSBC, is
headquartered in London. HSBC serves customers worldwide from offices in 57
countries and territories. With assets of US$3,214bn at 30 June 2025, HSBC is
one of the world’s largest banking and financial services organisations.
About Juspay
Juspay is a leading multinational payments technology company, redefining
payments for 500+ top global enterprises and banks. Founded in 2012, the
company processes over 300 million daily transactions, exceeding an
annualised total payment volume (TPV) of $1 trillion with 99.999% reliability.
Headquartered in Bangalore, India, Juspay is powered by a global network of
1200+ payment experts operating across San Francisco, Dublin, São Paulo, and
Singapore.
